Privacy Policy
Who we are
JMR Heating Services Ltd (company number 10040696, registered in England and Wales) is the data controller for personal information collected through this website. Our registered office is 5 Waggoners Yard, Baldock Street, Ware, Hertfordshire, SG12 9LG. You can contact us at office@jmrheatingservices.co.uk or on 01920 454 400.
What we collect
When you send us an enquiry we collect the information you give us:
- Your name
- Your email address
- Your phone number
- The service you are interested in
- Any details you include in your message
How we use it
We use your information to respond to your enquiry and to provide you with a quote or service. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to people who contact us.
We do not sell your information or use it for marketing without your permission.
Who we share it with
We use trusted service providers to run this website, and they only process your information on our behalf:
- Cloudflare, which hosts the website and stores enquiries and protects the form from spam
- Resend, which delivers emails from the website
How long we keep it
We keep enquiries for as long as we need them to deal with your request and meet our legal and accounting obligations, and then delete them.
Your rights
You have the right to ask for a copy of your information, and to ask us to correct, delete or stop using it. To make a request, contact office@jmrheatingservices.co.uk.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.